Video Tour – ADA Paratransit Operations & Maintenance Facility

In September 2017, the District completed its most substantial construction project to date and opened the doors to its new ADA Paratransit Operations and Maintenance Facility, located at 148 Roberts Street in East Hartford, Connecticut.


This 37,000 sq. foot state of the art facility, which sits on approximately 5.6 acres, has separate operations and maintenance areas.  In addition to housing offices for management, the operations area consists of a training room, dispatch area, reservations area, scheduling area,  conference room, server and communication rooms, quiet room for drivers, lunch room, restrooms/ locker room (with shower access), and a fitness room.  The maintenance area consists of four maintenance bays, a storage area, parts room, mechanics room, wash bay with water/oil separator, vehicle parking, restrooms/ locker room (with shower access), and a fueling station.

The District oversees one of the largest paratransit operations in New England, providing over 500,000 passenger trips annually.  The District’s ADA Paratransit service provider is First Transit, Inc.

This project was funded with the financial support from the Federal Transit Administration and the Connecticut Department of Transportation.


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