ADA Paratransit Service

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“Providing a safe and outstanding quality of service
to all of our riders is our top priority.”

ADA Paratransit Service:   In compliance with the Americans with Disabilities Act (ADA), the Greater Hartford Transit District provides transportation services for individuals who, because of their disability, are unable to travel on the fixed route public transit service operated by CTtransit (Hartford, Bristol and New Britain Divisions). The paratransit service is designed to provide those persons with disabilities equal access to public transportation. Additionally, individuals who have been certified as ADA eligible in other communities may use the local ADA paratransit service when visiting this region. If you would like to learn how to schedule a ride as a visitor, call 860-247-5329 x3011 for details.  You can find full details about the ADA service in our ADA Riders Guide.

Application Process and Eligibility
Service Area
Fares/Ticket Books

• Other Options - Paratransit rides may, at times, take longer than trips on fixed route buses.  Consider making use of CTtransit service.  The Kennedy Center provides travel training for the fixed route system
For trips that are outside the fixed route bus service hours or for same day service, a subsidized taxi program, the Freedom Ride is available.

Important Numbers
Inclement Weather
Questions, Comments, Concerns?
GHTD ADA Paratransit Newsletter
Americans with Disabilities Act
Title VI Notice - English
Title VI Notice - Other Languages
Title VI Noticia - En Espanol
Title VI - Complaint Form - English
Title VI Complaint Form -
  Other Languages

Title VI - Complaint Form - Spanish
Title VI - Complaint Procedure
Click Here

To View The

Fall 2015 Newsletter



In order to improve how we serve you, we request that you follow our No Show/Late Cancellation Policy. The Riders Guide explains the Policy.

For more information please call (860) 247-5329 extension 3100.


Director of Paratransit Services
Patricia M. Williams
(860)247-5329 extension 3011

ADA Paratransit Services Coordinators
Valerie K. Ellis
(860)247-5329 extension 3005

Margaret Pieniazek
(860)247-5329 extension 3043

ADA Paratransit Assistants
Kathy Shea
(860)247-5329 extension 3086


Carmen Vicente
(860)247-5329 extension 3086

Transportation Coordinator
Abram Aviles
(860)247-5329 extension 3008

(860)724-5340 Select 1

Easter Seals

The Greater Hartford Transit District is proud to partner with First Transit to provide high quality and efficient service to our passengers.

Paratransit Operations and Maintenance Center
249 Wawarme Avenue
Hartford, CT 06114
(860)247-0071 (fax)