First Transit Call Center

Contact Us at (860) 724-5340

Select 1 … Reserve/Cancel/Confirm (8 a.m. – 5 p.m.)

Select 2 … Dispatch Department – Same day assistance and cancellations (4:30 a.m. – 11:59 p.m.)

Select 4 … ADA Applications

Select 5 … Spanish

Select 6 … Subscription Service

Select 8 … Service Updates

Select 9 … Customer Service


Call Center Manager

Ryan Ewing
(860) 724-5340 ext. 3107

Safety Manager

Brian Helm
(860) 724-5340 ext. 3114

Assistant General Manager

Anand Gounder
(860) 724-5340 ext. 3117

General Manager

Bob Kittredge
(860) 724-5340 ext. 3102